Customer Satisfaction: NetBankStore wants you to have the highest quality products at the best price in our industry! We pride ourselves in carrying high quality products at the very best prices. If for any reason you are not satisfied with your order, just let us know and we will do our best come up with a solution that meets your needs.. All you have to do is call 800-285-6116 and let us know. We have an excellent customer service team that is ready to help earn your business.RETURNS: All Orders are subject to a 25% Restocking Fee. NetBankStore tries to accommodate our customer's needs but in the event a product must be returned, the Manufacture's requirements will dictate how much restocking fee will be applied. You may return most items sold by NetBankStore within 30 days of delivery. We will pay the return shipping cost if the return is a result of our error. If the product you ordered is damaged, defective or the wrong item, notify us of your problem or to obtain an RA number by email.. We will respond to your issue within 1 business day. Credits to your account can take up to two billing cycles.
- We cannot accept returns of certain items, including:
- Any Closeout item.
- Any item that is gas-powered or contains flammable liquids.
- Special Order Items such as furniture, cabinets, equipment or made to order bags.
- Any product missing the serial number or UPC.
- Food Service Disposable items, such as plates, cups, napkins, etc.
- Any type of aerosol cans.
- No custom orders. (including bags)
- Must be in original packaging.